The participant has worked with:

Gaining greater impact and learning to communicate so that others understand your message
Learning to manage a dialogue and move it in the direction you want
Learning to tackle resistance during a dialogue
Tailoring your communication to the situation
Gaining an insight into your own behaviour and understanding the psychological mechanisms of your communication

Course structure

Employing a close interplay between theory and exercises, the course aims to provide participants with a holistic understanding of everyday communication dilemmas.