LEARNING OBJECTIVES: In this workshop, participants will learn the competitive techniques for Crisis Psychology and Team Dynamics, including: • Understanding behavioural responses under pressure • Personality types and crisis team roles • Cognitive biases that derail decision-making • Stress management and resilience building Crisis Identification and Assessment, including: • Early warning systems and weak signal detection • Risk mapping and vulnerability assessments • Crisis classification and severity evaluation • Stakeholder impact analysis Strategic Crisis Communication Planning, including: • Crisis communication plans and protocols • Crisis team structures and roles • Message frameworks and holding statements • First-hour response procedures Stakeholder and Media Management, including: • Stakeholder mapping and targeted messaging • Media relations and spokesperson training • Social media crisis response • Managing misinformation and rumours