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Diploma

Issued by

Arthur Lok Jack Global School of Business

Awarded to

Gail Narinesingh

Resource Management in Healthcare Organisations Workshop

PROGRAMME OUTLINE: 1. Strategic Planning and Decision-Making in The Healthcare Organisation: • Overview of Strategic Planning:  The role of strategic planning in aligning resources with organisational goals. • Decision-Making Frameworks:  Tools like SWOT analysis, PESTLE analysis, and decision matrices.  Balancing clinical needs with financial constraints. 2. Exploring Key Resources in Healthcare Organisations • Human Resources:  Workforce planning, staff allocation, and addressing shortages.  Strategies for improving staff productivity and morale. • Capital Resources:  Budgeting for equipment, facilities, and infrastructure upgrades.  Financing options for major capital investments. • Supplies and Inventory Management:  Brief Understanding of Procurement for Public Bodies/Legislation for Public Bodies (PPDPPA 2015) affecting the RHAs  Procurement /Importance of an effective procurement process  Developing inventory management systems to prevent overstocking or shortages.  Use of Tools like Just-In-Time (JIT) • Data Resources:  Using data for resource forecasting and operational efficiency.  Implementing and leveraging electronic health records (EHR) systems. 3. Applying Resource Management Principles • Core Principles:  Effective allocation of resources to maximize patient care and minimize waste. • Resource Allocation Techniques:  Prioritization frameworks (e.g., criticality, urgency, ROI).  Addressing resource needs during crises (e.g., pandemics or natural disasters). 4. Strategies and Tools for Monitoring and Improvement • Key Monitoring Metrics:  KPIs for resource utilization, such as inventory turnover and cost per patient. • Improvement Tools:  Use of dashboards for real-time monitoring of resource allocation. • Developing a Monitoring Plan:  How to implement continuous improvement systems.  Identifying warning signs of inefficiency or resource mismanagement. 5. Variance Analysis for Performance Monitoring • Understanding Variance Analysis:  Identifying differences between budgeted and actual performance.  Tools for tracking and reporting variances. • Analysing Performance Deviations:  Examining causes of variances, such as supply chain disruptions or underutilized staff.  Strategies to address and correct variances. • Practical Application:  Real-world examples of variance analysis to optimize procurement and inventory management. 6. Impact of Resource Management on Care and Efficiency • Patient-Centred Resource Management:  Addressing patient needs during periods of resource scarcity. • Organisational Impact:  Linking effective resource management to cost savings, improved care quality, and organisational sustainability.

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Award Criteria

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a. Certificate of Participation

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This is awarded to participants who attend at least 75% of the total programme duration and actively participated during those sessions.

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In custom programmes the certificate can be c-branded with the partner company.

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b. Certificate of Completion

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Awarded to participants who:

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• Attend at least 75% of the total programme duration; and

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• Actively participated

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• Completed and passed an individual project assessment with a minimum pass mark of 60%.

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Notwithstanding points a and b, all participants must also be financially cleared to be awarded any certification.

About the issuer

Arthur Lok Jack Global School of Business

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